Why Choose Us
Lightning Fast Response
60-minute emergency response across all Melbourne suburbs. Available 24/7 including weekends and holidays.
5,000+ Properties Restored
Since 2007, we've successfully restored over 5,000 Melbourne properties to pre-damage condition.
Free Video Assessment
Get expert damage evaluation via video call before our team arrives. Immediate professional guidance.
Insurance Approved
We work directly with all major insurance companies and handle your claims process from start to finish.
🚨 Do This IMMEDIATELY If You Have Water Damage:
- Call 1300 682 563 - Professional help prevents further damage and saves money.
- Turn off water source - If safe to do so (burst pipe, appliance leak).
- Turn off electricity - To affected areas for safety.
- Move valuables - Relocate furniture, electronics, documents to dry areas.
- Document damage - Take photos for insurance claims.
- DO NOT use electrical appliances - In wet areas (risk of electrocution).
Water Damage Restoration FAQs
Within 1 hour is critical. Water damage spreads rapidly and can cause structural damage within 24-48 hours. Mold can start growing within 24 hours. The sooner professional extraction begins, the less damage and lower restoration costs.
Emergency callout: $150-300
Water extraction: $200-800 (depending on area size)
Complete restoration: $2,000-15,000 (varies by damage extent)
Insurance typically covers 80-100% of restoration costs.
Most home insurance policies cover sudden water damage (burst pipes, appliance failures, storm damage). We work directly with all major insurance companies and handle the paperwork and claims process.
Our Water Damage Restoration Process
Emergency Assessment & Water Extraction
Our certified technicians arrive within 60 minutes to assess damage and begin immediate water extraction using industrial-grade equipment.
Moisture Detection & Documentation
Using advanced thermal imaging and moisture meters, we identify hidden water pockets and document all damage for insurance claims.
Structural Drying & Dehumidification
Commercial-grade air movers and dehumidifiers create optimal drying conditions. We monitor moisture levels daily.
Cleaning & Sanitization
We clean and sanitize all affected areas using hospital-grade disinfectants to prevent bacteria and mold growth.
Restoration & Repairs
Complete restoration services to return your property to pre-damage condition, from carpet restoration to wall repairs.
🚨 60-Minute Emergency Response to All Melbourne Suburbs
Meet Melbourne's Water Damage Experts
Family-owned business since 2007. Our certified technicians have restored over 5,000 Melbourne properties, from emergency flood situations to complete property restoration.
- ✓ IICRC certified water damage restoration specialists
- ✓ 18+ years combined experience in Melbourne
- ✓ Family business - you're getting a partner, not just a service
- ✓ 100% Care Factor approach to every restoration
- ✓ Direct insurance billing and claims assistance